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× NOTICE: City Hall and all other municipal buildings will be closed on Tuesday, February 13, 2024 due to inclement weather. - Read More × Reopening Municipal Buildings Several City buildings offering municipal services are open to the public by appointment only , including: City Hall, the Municipal Service Center, DPW&P (East Worcester St. & Skyline Drive), Worcester Police Department, Inspectional Services/Worcester Fire Department . All locations will open with limited capacity, restricted hours and stringent safety protocols. City Hall: Monday through Friday, 9 a.m. - 3 p.m. (9 - 10 a.m. restricted to senior citizens and those with compromised immune systems/vulnerabilities) All forms of payment accepted. One way entrance and egress. Entrance: Bell Lobby door at the back of City Hall only. Exit: Main Street door only. Two self-service kiosks will be available on the first floor for online transactions. Following state mandates and public health recommendations, there will be limited capacity to allow for social distancing, with door monitors at both the entrance and exit to assist. Entry will not be permitted without a mask (masks will be available for those who do not have one). All visitors will be required to sign in upon entry and their information will be recorded for the purposes of contact tracing . Schedule Your Appointment To pay a municipal bill online, go to our Online Payments Page or mail payments for: Parking Tickets to P.O. Box 15595, Worcester, MA 01615-0595 Excise Tax, Personal Property Tax, Real Estate Tax and Water/Sewer Bills to P.O. Box 15588, Worcester, MA 01615-0588 or pay at any People’s United Bank branch if accompanied by the printed tax bill stub. To find the location nearest you, please see their website at www.peoples.com/branches-atms . For information on vital records (e.g. birth, death, marriage certificates) please call 508-799-1121 or email clerk@worcesterma.gov For urgent issues requiring the attention of City Hall staff, please contact the appropriate department by phone as listed on our Contact Us Page or by calling the Customer Service Center at 508-929-1300. For information regarding the Coronavirus, please click the button below or call the Coronavirus info line at 508-799-1019. Learn More - Coronavirus CloseSearch Term(s) Go! I Want To Popular Topics AppointmentsGet Latest News Make a Payment Municipal Calendar Stay Connected Vital Records Video on Demand Report a Problem... Animal Control Anonymous Crime Tips Worcester 311 Opportunities... Boards & Commissions Job Opportunities Doing Business... Business Certificates Open Bids Ordinances & Regulations Permits & Licensing Plan an Event Start a Business Residents... Dog Licenses Parks & Recreation Resident Parking Program Seasonal Street Programs Taxes & Assessments Trash & Recycling Search For... Agendas & Minutes Property Records Real Estate Tax/CML Tax Foreclosures Tax Payment History Vendor Check RegisterWhere Do I Vote? Learn More... Public Library Public Schools Senior Center Veterans’ Services Youth Opportunities A to Z... Make A Payment Worcester 311 Departments Translate العربية 中文(简体) 中文(香港) Español Français Polskie Português Tiếng Việt More... Search Term(s) Go! Welcome to Worcester, Massachusetts! Presidential Primary Election - March 5Schedule a City Business Appointment OnlineCoronavirus Disease 2019 (COVID-19)Vaccination InformationFestival of Lights - Friday, December 1Spring Street SweepingIce Skating on the OvalBlack History MonthTake the Vision Zero Survey! 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Learn MoreCity Manager Community Listening Sessions Learn MoreOnline Rental Registry Learn More Purchase a Discounted Rain Barrel Learn More Recycling Info & Guidelines Learn MorePolar Park Learn MoreInvesting in Education Learn MoreMovies on the Common Learn MoreOut to Lunch Learn MoreResidential Drop-Off Center Learn MoreSafe & Lawful Parking Learn MoreSnowplow Applications Now Accepted Learn MoreTax Classification Package Learn MoreSpring Street Sweeping Learn More Stretch Energy Code Learn MoreSeasonal Employment Opportunities Learn MoreWinter Parking Ban Info Learn MoreRecreation Worcester Learn MoreSummer Aquatics Program Learn MoreSummer Fitness Series Learn MoreWorcester Sports Learn MoreYour Vote Counts Learn MoreStrategic Plan Learn MorePublic Notice: Union Station will be closed to the public Wednesday, May 8, 2024, from 10 a.m. to midnight. The parking garage located at 225 Franklin St. will be open and have normal operating hours Wednesday. All Commuter Rail riders are asked to access trains from the Massachusetts Bay Transportation Authority lot at 45 Shrewsbury St.News & Announcements Latest News Facebook Seasonal Worcester Announces Partnership with YMCA to Hire, Staff City Beaches and Pools with Lifeguards The City of Worcester announced Monday the contracting of the YMCA of Central Massachusetts to recruit, train, and hire lifeguards for the 2024 summer. Posted: Monday 05/13/24 Worcester to Host Preservation Awards Wed., May 15 The Worcester Preservation Awards will be presented to nine awardees at the Salisbury House at 6:30 p.m. on Wednesday, May 15, 2024. Posted: Thursday 05/09/24 Worcester Issues Request for Interest to Operate Rockland Trust Plaza The City of Worcester has issued a Request for Interest to operate the Rockland Trust Plaza, an 18,500 square-foot parcel that connects Worcester’s Downtown and Canal District neighborhoods. Posted: Wednesday 05/08/24 More Announcements... More News... Dog Licenses Issued April 1 - May 31 Licenses are issued each year, expiring on March 31. The renewal period for said licenses begins April 1 and goes until May 31. Licenses renewed after the renewal period may be subject to a late fee. Green Hill Golf Course The Division of Parks, Recreation & Cemetery maintains and manages a par 72, 18-hole municipal golf course offering City residents and non-City residents alike an exciting and challenging round of golf. Leaf & Yard Waste Drop-Off Sites Open The Worcester Public Works Department operates three yard waste drop-off sites for all Worcester residents, open April through November. Spring Street Sweeping DPW&P will sweep arterial streets from 11:30 p.m. to 7:30 a.m. Monday through Friday, and residential streets from 7:30 a.m. to 4 p.m. Monday through Friday beginning April 1. More Seasonal Information... Meetings & Events Municipal OvalCulture Commission on Elder Affairs When: Tuesday 05/14/24 12:00 PM Where: Virtual Meeting Standing Committee on Finance When: Tuesday 05/14/24 5:00 PM Where: City Hall, Esther Howland Chamber, 455 Main Street City Council Meeting When: Tuesday 05/14/24 6:30 PM Where: City Hall, Esther Howland Chamber, 455 Main Street Shrewsbury Street Neighborhood Meeting When: Wednesday 05/15/24 12:00 AM Where: Shrewsbury Street Neighborhood Meeting When: Wednesday 05/15/24 12:00 AM Where: More Events... We...