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× PUBLIC NOTICE: City Hall and all public buildings will be closed to the public until further notice due to the Coronavirus Emergency. More Info × City Hall Closed Until Further Notice For more information, please call Customer Service at 508-929-1300. The 1st Floor Rear (Plaza) Entrance will be open and manned weekdays between 8 a.m. and 5 p.m. for the following purposes: City Hall Employees Mailroom Operations Deliveries that require signature (e.g. FedEx, UPS): 3rd Floor, Room 306 Bid Drop-Off : 2nd Floor, Room 201 To pay a municipal bill online, go to our Online Payments Page or mail payments for: Parking Tickets to P.O. Box 15595, Worcester, MA 01615-0595 Excise Tax, Personal Property Tax, Real Estate Tax and Water/Sewer Bills to P.O. Box 15588, Worcester, MA 01615-0588 or pay at any People's United Bank branch if accompanied by the printed tax bill stub. To find the location nearest you, please see their website at www.peoples.com/branches-atms . For information on vital records (e.g. birth, death, marriage certificates) please call 508-799-1121 or email clerk@worcesterma.gov For urgent issues requiring the attention of City Hall staff, please contact the appropriate department by phone as listed on our Contact Us Page or by calling the Customer Service Center at 508-929-1300. For information regarding the Coronavirus, please click the button below or call the Coronavirus info line at 508-799-1019. Learn More - Coronavirus Close Search Term(s) Go! I Want To Popular Topics Get Latest News Make a Payment Municipal Calendar Stay Connected Vital Records Video on Demand Report a Problem... Animal Control Anonymous Crime Tips Customer Service Opportunities... Boards & Commissions Job Opportunities Doing Business... Business Certificates Open Bids Ordinances & Regulations Permits & Licensing Plan an Event Start a Business Residents... 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Welcome to Worcester, Massachusetts! -- Coronavirus Disease 2019 (COVID-19) Winter Weather Information -- Federal Census 2020 -- Investing in Education -- Polar Park -- Highlighting Worcester -- Previous Next -- Welcome to Worcester! -- -- Residents Popular Services ALERTWorcester Signup Make a Payment Municipal Calendar Report a Problem Search Vital Records Stay Connected Property Owners Licensed Contractors Search Property Records Tax Payment History Opportunities Boards & Commissions Job Opportunities Learn More... Dog Licenses Ordinances & Regulations Parks & Recreation Permits & Licensing Private Street Information Public Library Public Schools Resident Parking Program Seasonal Street Programs Senior Center Taxes & Assessments Trash & Recycling Veterans' Services Businesses Doing Business... Bids - Architectural Services Bids - Purchasing Business Certificates How To Become a Vendor Inspectional Services Ordinances & Regulations Permits & Licensing Need Help? 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Arts & Culture Grants CDBG Program Film Production & Media Real Estate Development Special Projects Worcester Redevelopment Authority Staff Support Business & Community Development Cultural Development Housing & Neighborhood Development Planning & Regulatory Services Workforce Development Government City Departments City Manager Mayor & City Council City Auditor City Clerk List of City Departments Initiatives ALERTWorcester Building Worcester WAC Funding Priorities Survey Zero-Sort Recycling Diverse Business Directory Green Worcester Plan Housing & Neighborhood Grants -- Opportunities Boards & Commissions Job Opportunities Transparency Agendas & Minutes Annual Budgets Auditor Reports Campaign Finance Filings Collective Bargaining Agreements Crime Incident Data Election Results Government TV - Live & On Demand Municipal Calendar Open Checkbook Ordinances & Regulations Police Policies & Procedures Public Records Requests Visitors Points of Interest City Parks Colleges & Universities Green Hill Golf Course Green Hill Park Farm Hope Cemetery Public Library War Memorials & Landmarks Worcester Common Oval Learn More... Getting Around the City Parking Garages & Lots Train & Bus Depots Worcester Airport Things to Do American Antiquarian Society Broad Meadow Brook DCU Center Discover Central Massachusetts EcoTarium Hanover Theatre Mechanics Hall Restaurants & Culture The Palladium Tuckerman Hall Worcester Art Museum Worcester Historical Museum Worcester Sports Residents Popular Services ALERTWorcester Signup Make a Payment Municipal Calendar Report a Problem Search Vital Records Stay Connected Property Owners Licensed Contractors Search Property Records Tax Payment History Opportunities Boards & Commissions Job Opportunities Learn More... Dog Licenses Ordinances & Regulations Parks & Recreation Permits & Licensing Private Street Information Public Library Public Schools Resident Parking Program Seasonal Street Programs Senior Center Taxes & Assessments Trash & Recycling Veterans' Services Businesses Doing Business... Bids - Architectural Services Bids - Purchasing Business Certificates How To Become a Vendor Inspectional Services Ordinances & Regulations Permits & Licensing Need Help? Financial Assistance Plan an Event Site Search Assistance Start a Business Learn More... Arts & Culture Grants CDBG Program Film Production & Media Real Estate Development Special Projects Worcester Redevelopment Authority Staff Support Business & Community Development Cultural Development Housing & Neighborhood Development Planning & Regulatory Services Workforce Development Government City Departments City Manager Mayor & City Council City Auditor City Clerk List of City Departments Initiatives ALERTWorcester Building Worcester WAC Funding Priorities Survey Zero-Sort Recycling Diverse Business Directory Green Worcester Plan Housing & Neighborhood Grants -- Opportunities Boards & Commissions Job Opportunities Transparency Agendas & Minutes Annual Budgets Auditor Reports Campaign Finance Filings Collective Bargaining Agreements Crime Incident Data Election Results Government TV - Live & On Demand Municipal Calendar Open Checkbook Ordinances & Regulations Police Policies & Procedures Public Records Requests Visitors Points of Interest City Parks Colleges & Universities Green Hill Golf Course Green Hill Park Farm Hope Cemetery Public Library War Memorials & Landmarks Worcester Common Oval Learn More... Getting Around the City Parking Garages & Lots Train & Bus Depots Worcester Airport Things to Do American Antiquarian Society Broad Meadow Brook DCU Center Discover Central Massachusetts EcoTarium Hanover Theatre Mechanics Hall Restaurants & Culture The Palladium Tuckerman Hall Worcester Art Museum Worcester Historical Museum Worcester Sports In the Spotlight FY21 Budget Recommendations Learn More -- Virtual Independence Day Celebration Learn More -- Construction Activity Learn More City Census Learn More -- Dog License Renewals Learn More -- Coronavirus Disease Learn More -- Polar Park Learn More -- Spring Street Sweeping Learn More -- Municipal Electrical Aggregation Learn More -- Winter Parking Ban Info Learn More -- Recreation Worcester Learn More Residential Drop-Off Center Learn More -- Seasonal Employment Opportunities Learn More -- Swim Reservations Learn More Strategic Plan Le...